American Standard Reviews

This was totally worth the money. The quality is really good for what I paid, and it works great

The install ended up being harder than I thought it would be. The instructions were kind of confusing in a few spots, and I had to reread them a couple times — not exactly how I wanted to spend my afternoon. Once I figured it out, it was fine, but it definitely could’ve been clearer.

I ordered from americanstandard-us.com after feeling a little pressured to just make a decision already, since I’d been putting it off for way too long. Luckily, the whole ordering process was smooth and didn’t add any extra stress.
What stood out to me most is how comfortable it is. The shape feels natural, not strange or awkward, and it’s been easy on my back and legs with everyday use. The height and overall layout just feel like they were thought through.

It’s one of those things you don’t really think about until you realize it actually feels right. I’m glad I went ahead with it, even if I felt rushed at first. Really happy with it so far and I’d buy it again.

The delivery got here faster than I expected, which was a nice surprise. I was just making coffee and half-watching some random show when it arrived, so the timing worked out perfectly. No complaints at all.

i’ve noticed the flush is weaker than i expected. it ends up needing a second flush often, which is kind of annoying.

From what I’ve noticed after using it for a while, it definitely seems to use less water, which I appreciate. The flush works fine most of the time, but I can remember a few times where it needed a second flush to really clear everything. Overall, it’s not bad at all, just not something I’d call amazing

Had a question about a replacement part. Support got back to me fast. Needed one more email to sort the details, but they were polite. Got it handled. Good enough.

I bought this from americanstandard-us.com a while back, it’s sturdier than I expected. It’s not trying to look super fancy or impress anyone, which is probably for the best, but the parts fit well, nothing feels cheap, and it has a clean look that works.
I’ve been using it every day and haven’t had any problems so far. It’s easy to clean, feels dependable, and seems like it’ll last a long time, which is more than I can say for a lot of stuff I’ve bought lately. Overall, I’m happy with it.

The site works fine overall, but I kind of wish they had put more effort into the design. It feels a bit outdated and cluttered in places, and some pages don’t look as clean or consistent as I expected. For a brand like this, I was hoping for a more polished experience.

I expected the warranty claim to be a whole thing, but it was super easy. They got back to me fast, explained what they needed, and the little details were handled clearly, even stuff like the claim number and next steps. Rare to have a process like that feel this smooth